Quality Assurance

Quality, Delivery, Price – the cornerstones of Customer Satisfaction. Working to ISO 9001:2015 allows Norfran to continually improve, streamline its operations, demonstrating strong internal process and methodologies to build a sustainable business and drive its business forward.

ISO 14001:2015 system provides the framework to allow us to meet increasingly high customer expectations of corporate expectations responsibility, as well as legal or regulatory requirements. Close partnerships have been set up with Customers and Suppliers. Our system ensures adherence to customer specifications.

Materials are sourced from reputable organisations meeting international and customer standards, UKAS approved test houses are used to calibrate essential equipment maintaining dimensional integrity.

  • 2 – CNC co-ordinate measuring machines.
  • 1 – manual co-ordinate measuring machine.
  • In-house spectrographic for chemical compliance
  • Tensile testing certifies mechanical compliance.
  • Real time X-ray, onto a high-resolution screen.
  • Automatic leak testing
  • Density measurement

A focused and highly trained workforce underpins the drive for quality throughout Norfran.




Industry Awards

North Tyneside Business Awards 2012
Manufacturer of the Year

North Tyneside Business Awards 2012
Business of the Year

TDR Training Awards 2012
Small business of the year

Find us at NE29 8RF
Departmental Email addresses

General Manager

Mark Smithms@norfran.co.uk
+44 (0) 191 2916008

Sales and Technical

General Enquiriessales@norfran.co.uk

Dean Curtisdc@norfran.co.uk
+44 (0) 191 2916005

Harrison Brownehb@norfran.co.uk
+44 (0) 191 2916003

Production Engineering

Malcolm Rowntreemr@norfran.co.uk
+44 (0) 191 2916014


Olivia Derrickod@norfran.co.uk
+44 (0) 191 2916001


Andrew Thompsonat@norfran.co.uk
+44 (0) 191 2916002


Karl Walkerkw@norfran.co.uk
+44 (0) 191 2916010

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